Web Design Worcester
Web Design West Midlands


Frequently Asked questions:

Top 10 Questions & Answers:

Why should i choose K2 Designers for my online services ?

Just take a look at our client portfolio, ranging from Drayton Mercedes-Benz Group, to local small businesses such as independent Wine Merchants, public service companies, to individuals. We believe in providing fair, honest pricing and a personal service, rather than phone / email only communication.

What plans and pricing do you offer?

5 hosting plans (4 basic) or Customise your own plan, With each Website created with us we give you Free email and web hosting for 1 year, whether this is our top business package or our starter package. We also provide free consultation on S.E.O and online marketing.

Do you have online support tutorials as well as visual tutorials ?

Yes, we do with all our hosting pakages. We provide online support tutorials, or we can contact you via email or phone, with a guaranteed response within 24 hours.

Do you have facilities where i can back up my websites and databases ?

Yes we do, available through your online control panel you can easily and quickly back-up your data.

How do I configure email using Outlook Express ?

- Locate top menu "Tools"
- "Accounts"
- "Add"
- "Mail"
(Follow Simple Wizard)
- POP Server = mail.yourdomain E.G ' mail.k2designers.com
- SMTP server = mail.your domain (as above)

Is your outgoing SMTP mail Server provided for Free with all packages ?

YES ! simply use mail.yourdomain

Do you provide an Online Control Panel and Webmail facility, accessible from anywhere?

Yes, we have implemented a brand new customisable Online control panel which features easy Webmail too.

Are you based in the United Kingdom ?

Yes only the UK, and so are our data centres

Can i set up a subdomain and how many can i create ?

Yes you can, (all our hosting packages give you atleast 1 subdomain), Sub domains allow you to have a new web address for separate areas of your website. Setting up a sub domain with your account is easy with the K2 Designers Control Panel. Simply log into your Control Panel and select 'Web Tools' - 'Sub Domains'. Enter your name, you will then have a separate directory where you can upload your new files.

What are your NameServers that i can point my domain to ?

ns.mainnameserver.com - IP:

ns2.mainnameserver.com - IP: